Training
Confident on day one, not day thirty.
Short video lessons and written walkthroughs to get every team member comfortable with RoomAnchor, from reception to accounts.
Front office
Lesson notesFront office5 min lesson
Taking a phone booking
Search availability, price the stay, pick the guest and confirm in under two minutes.
Front office
Lesson notesFront office6 min lesson
Check-in and check-out at the front desk
Assign a ready room, record ID, take payment and check guests out with a zero balance.
Prefer reading?
Every lesson has a written guide too. Keep one open on the front desk computer while you work.
Visit the help centre- Getting started in your first day4 min readFor owner
- Setting up rooms and room types3 min readFor manager
- Inviting your team and setting roles2 min readFor owner
- Taking a booking2 min readFor front desk
- Checking guests in and out2 min readFor front desk
- Rate plans, seasons and promotions3 min readFor manager
See it working with your own rooms.
A 30 minute call with someone who has run a front desk. Bring your questions and your room list.