Channel manager
Coming soon: booking sites kept in step with your rooms.
The channel manager is coming soon. It will push availability, rates and restrictions to booking sites and bring their bookings, changes and cancellations back as reservations. iCal calendars for Airbnb and Vrbo will come first, followed by the big booking sites through a channel hub.
The details that matter at the desk.
- 01
iCal for apartments and rentals
Each unit will get an export calendar with no guest details and an import link from the listing. Imports will run every 15 minutes and become reservations.
- 02
Booking sites through a channel hub
Booking.com, Agoda, Expedia and others will follow through a channel hub, with availability, rates and restrictions pushed out and reservations pulled in.
- 03
Mapping before go-live
A connection will not go live until every active room type and rate plan is mapped or marked as not sold there.
- 04
Overbooking alerts
If a channel booking arrives with no free room, it will still be taken, flagged as overbooked and staff will be alerted straight away.
Capabilities
- Two-way iCal calendars for Airbnb and Vrbo
- Room type and rate plan mapping
- Availability, rate and restriction sync through a channel hub
- Commission and markup per connection
- Allocation caps
- Duplicate booking protection
- Sync log with retries
- Production by channel report
Channel manager, answered.
Can I connect Booking.com, Agoda or Expedia today?
Not yet. The channel manager is coming soon, and those sites will be reached through a channel hub once it launches. Ask the team and we will tell you as soon as it is ready.
What will iCal carry?
Only dates. No prices, restrictions or guest details, and Airbnb refreshes calendars every few hours, so a short gap between updates will remain.
How do we handle booking sites until then?
Enter their bookings at the front desk with the right booking source, and keep their calendars up to date on each site. Ask the team to let you know when the channel manager launches.
Works well with
See it working with your own rooms.
A 30 minute call with someone who has run a front desk. Bring your questions and your room list.