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RoomAnchorPMS
Operations

Maintenance

From fault report to fixed, with nothing lost.

Work orders track every fault from report to fix with priority-based due times, photos and an update timeline. Preventive plans raise jobs before they are due.

Maintenance screen in RoomAnchor
How it works

The details that matter at the desk.

  1. 01

    Work orders

    Numbered jobs with category, priority, due time, assignment, photos and a timeline of updates.

  2. 02

    Rooms out of use

    A job can take its room out of use. Completing or cancelling it puts the room back and marks it for cleaning.

  3. 03

    Preventive plans

    Pool water tests, fire drills and air-con filters create work orders a set number of days before each due date.

What is included

Capabilities

Included in

  • Professional
  • Enterprise
Compare plans
  • Anyone can report a fault
  • Priority-based due times
  • Photos on reports and updates
  • Technician view of their own jobs
  • Email on assignment
  • Urgent job alerts by email
  • Preventive maintenance schedules
  • Maintenance and out-of-order reports
Questions

Maintenance, answered.

Can housekeeping report a fault?

Yes. Room attendants report issues straight from their room list, and reporters can follow the issues they raised.

Does an out-of-order room stop being sold?

Yes. Out of order removes the room from inventory for those dates, so one less room is sold.

See it working with your own rooms.

A 30 minute call with someone who has run a front desk. Bring your questions and your room list.