Loyalty
Points and tiers that reward returning guests.
Run your own loyalty programme with points, tiers and multipliers. Guests earn at check-out and redeem points as a credit on their bill.
The details that matter at the desk.
- 01
Earn on what you choose
Points are earned once per stay at check-out on the spend types you pick, such as room, food, beverage and spa, net of discounts and times the tier multiplier.
- 02
Tiers that review themselves
Tiers are earned on points or nights in the last 12 months and reviewed after every change and every night.
- 03
Redeem on the folio
Redeeming posts a credit to the booking's folio. Reversing or cancelling the booking gives the points back.
Capabilities
- Your own programme and tier names
- Tier multipliers and perks
- Immutable points ledger
- Points expiry after inactivity
- Redemption as a folio credit
- Points liability report
Loyalty, answered.
Does it work across properties?
Yes. Membership belongs to the guest profile, which is shared by every property in the organisation.
Is there a rewards catalogue?
Not as a separate shop. Points are redeemed as a credit on the guest's bill.
See it working with your own rooms.
A 30 minute call with someone who has run a front desk. Bring your questions and your room list.