Confident on day one, not day thirty.
Short video lessons and written walkthroughs to get every team member comfortable with RoomAnchor, from reception to accounts.
Getting started4 min lesson
A tour of the workspace
Find your way around the sidebar, the property switcher and the dashboard.
Getting started9 min lesson
Set up your property with the onboarding wizard
The eight steps from a new account to a property that is ready to take bookings.
Front office5 min lesson
Taking a phone booking
Search availability, price the stay, pick the guest and confirm in under two minutes.
Front office6 min lesson
Check-in and check-out at the front desk
Assign a ready room, record ID, take payment and check guests out with a zero balance.
Housekeeping6 min lesson
The housekeeping board
Plan the day, share rooms out by credits and follow progress room by room.
Housekeeping3 min lesson
My rooms for room attendants
Start and finish rooms, skip a stayover, report a fault and log a found item from a phone.
Revenue8 min lesson
Rate plans, linked rates and seasons
Build a base plan, link others to it and let seasons move every price at once.
Revenue5 min lesson
Restrictions and bulk updates on the rate calendar
Set minimum stays, close to arrival or departure and stop sell across a date range.
Finance7 min lesson
Folios, payments and refunds
Post extras, take cash, card, bKash or a payment link, and refund against the original payment.
Finance6 min lesson
Running the night audit
Clear the checks, close the business date and read the day's figures.
Prefer reading?
Every lesson has a written guide too. Keep one open on the front desk computer while you work.
Visit the help centre- Getting started in your first day4 min readFor owner
- Setting up rooms and room types3 min readFor manager
- Inviting your team and setting roles2 min readFor owner
- Taking a booking2 min readFor front desk
- Checking guests in and out2 min readFor front desk
- Rate plans, seasons and promotions3 min readFor manager
See it working with your own rooms.
A 30 minute call with someone who has run a front desk. Bring your questions and your room list.