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RoomAnchorPMS
Changelog

What's new in RoomAnchor.

Everything new, improved and fixed, newest first. Updates reach every account automatically, so there is nothing to install.

  1. v20
    • New
    • Improved

    A new home for our website

    Our website now has its own address, separate from the workspace, booking websites and marketplace.

    • A separate website. Product information, guides and pricing now live on their own site.
    • Your workspace stays put. Sign in to the app as usual.
    • Property booking pages. Each property's booking page has its own short address you can share with guests.
    • Links you already shared keep working. Payment returns, calendar feeds and webhooks are unchanged.
  2. v16
    • New
    • Improved
    • Fixed

    Introducing RoomAnchor

    Our new name and look, with warmer colours, better contrast in dark mode and brand colours you can preview.

    • A new name. The product is now RoomAnchor.
    • A new look. Warmer colours throughout the workspace and booking website.
    • Dark mode fixes. Better contrast on the sign-in screen and the workspace switcher.
  3. v14
    • Improved
    • Fixed

    A smoother workspace on every screen size

    A careful pass over every screen for phones and tablets, a Bangladesh demo with real-looking properties, and feature guides for your team.

    • Every screen at phone width. Front desk, room attendant, register and activity views work comfortably on phones and tablets.
    • Clearer layouts. Tidier tables, forms and empty states across the workspace.
    • Demo properties from Bangladesh. A city hotel, a beach resort and a tea garden lodge with photos, so you can explore with realistic data.
    • Feature guides. Walkthroughs for property teams and administrators, with screenshots.
  4. v13
    • New
    • Improved

    bKash, SSLCommerz, local SMS and test mode

    Take guest payments through bKash and SSLCommerz, send texts through Bangladeshi SMS providers, and train your team safely in test mode.

    • bKash and SSLCommerz. Guests at BDT properties can pay deposits and balances with the methods they already use.
    • Choose at checkout. When more than one gateway is offered, guests pick how to pay.
    • Local SMS. Send guest messages through SSL Wireless or BulkSMS BD. Without a provider, texts are recorded as skipped, never as sent.
    • Test mode. Practise with simulated payments. Staff and guests see that no money is taken.
    • Plan and billing. See your plan and usage, and pay by card or by bank transfer or bKash recorded by our team.
    • Bangla. The workspace, booking website and guest emails are available in Bangla.
    • One place for each setting. Contact details, logo, currency, time zone and language set once for the organisation and changed per property only when needed.
  5. v12
    • New
    • Improved

    Company accounts, cashier shifts and 18 reports

    Bill companies on account, balance the cash drawer each shift, track what you owe, and see the business in eighteen reports.

    • Accounts receivable. Company and travel agent accounts with terms, credit limits, statements and ageing.
    • Cashier shifts. Open with a float, record cash drops and compare the closing count with takings.
    • Payables and OTA commission. Supplier bills and channel commission with due dates.
    • Accounting export. A chart of accounts and a journal export for your accountant.
    • Eighteen reports. From the Manager's daily report to channel production and tax collected, with charts, CSV export and scheduled emails.
  6. v11
    • New

    Channel manager groundwork and the public API

    Groundwork for the upcoming channel manager, plus a public API and webhooks for connecting other systems.

    • Channel manager groundwork. Room type and rate plan mapping and the plumbing for sending availability, rates and restrictions, ready for the upcoming channel manager. It is not switched on yet.
    • Channel bookings groundwork. The rules for turning booking site bookings, changes and cancellations into reservations and flagging overbookings, for use when the channel manager launches.
    • iCal groundwork. Two-way calendar handling for Airbnb, Vrbo and similar sites, coming with the channel manager.
    • Public API. Scoped API keys for door locks, dashboards and other tools, with the same rules as the app.
    • Webhooks. Get notified when bookings, guests, payments, folios or housekeeping change.
  7. v10
    • New

    Guest segments, email campaigns, loyalty and guest messages

    Know your returning guests, send them campaigns they opted into, reward them with points and keep them informed automatically.

    • Guest tags and segments. Build lists from stays, spend, last visit, birthdays, country and more. They update themselves.
    • Follow-ups. Log calls, complaints and requests on the guest's timeline and assign follow-ups to your team.
    • Email campaigns. Build an email from blocks, send or schedule it to a segment, and see opens and clicks.
    • Loyalty programme. Tiers, points earned at check-out and redeemed against a stay.
    • Automated guest messages. Confirmation, pre-arrival, welcome, pre-departure, post-stay and birthday messages by email or SMS, with a full message log.
    • Staff notifications. New direct bookings, cancellations, VIP arrivals and more, in the app and by email.
  8. v9
    • New

    Restaurant and bar, spa, guest activities and events

    Run your outlets in the same system as your rooms, with charges that land on the guest's folio by themselves.

    • Restaurant and bar. Table, takeaway and room service orders, a kitchen screen, and settling to the room, card, cash or complimentary.
    • Spa diary. Book treatments against therapists and treatment rooms, with clean-up time between treatments and no double bookings.
    • Guest activities. Count anything at the door, such as breakfast, pool, gym, kids club or shuttle, with included allowances by meal plan or package.
    • Events and venues. Venues with capacity by layout, bookings from enquiry to completed, banquet event orders and event billing.
  9. v8
    • New

    Staff rosters, timesheets, stock and purchasing

    Build weekly rosters, let staff clock in from their phones, track stock across store rooms and order from suppliers.

    • Staff profiles. For everyone who works shifts, with or without a login.
    • Weekly rosters. Shifts past midnight, open shifts, copy last week, and an email to each person when you publish.
    • Clock in and out. From My shifts on any phone, linked to the person's rostered shift.
    • Timesheets and leave. Approve worked hours against the roster, export to CSV, and approve leave requests.
    • Stock and store rooms. Receive, issue, transfer and adjust stock, with stock takes that correct every difference.
    • Purchase orders. Draft, send to the supplier as a PDF and receive line by line. Reorder drafts one order per supplier for everything below its reorder level.
  10. v7
    • New

    Housekeeping board, room attendant phones and maintenance

    Plan the day's cleaning automatically, give attendants their rooms on their phones, and track repairs from report to fix.

    • Daily cleaning plan. Departure cleans, stayovers, vacant refreshes and optional turndown, created each morning.
    • Share rooms fairly. Rooms are shared out by credits, keeping neighbouring rooms together.
    • My rooms. Attendants start and finish rooms on their phones, skip stayovers with a reason, report faults and log found items.
    • Inspections. Optionally, rooms wait for a supervisor to pass them before they are ready.
    • Lost and found. Every item gets a reference and is linked to the last guest in the room.
    • Out of order rooms. Take a room out of use for a date range, and it stops being sold.
    • Maintenance work orders. Priorities, due times, photos, assignment and updates, plus preventive plans that create jobs before they fall due.
  11. v6
    • New

    Your booking website and guest portal

    Guests can now search, book and pay a deposit online, then manage their booking from a secure link.

    • Booking website. A page for every property with live availability, prices and photos.
    • Online deposits. When your policy asks for payment at booking, the guest pays through your payment gateway. Without one, they pay at the property.
    • Confirmation emails. Sent straight away with a secure link to the booking.
    • Guest portal. Guests can view their stay, pay what is owed, update arrival details and cancel inside the free cancellation window.
    • Find my booking. Guests who lose the email can request the link again.
    • New booking alerts. Your team is emailed for every online booking.
  12. v5
    • New

    Folios, payments, invoices and the night audit

    Every booking now has a folio that keeps itself up to date, with payments, refunds, tax invoices and a night audit that closes the day.

    • Folios that follow the booking. Room charges are posted from the booked prices and update when dates change.
    • Split billing and house accounts. Open a second folio for a company, or a folio with no booking for outlet takings.
    • Payments and refunds. Each payment gets a receipt number, and refunds link back to the original payment.
    • Card surcharge. Add a card surcharge from your payment settings when you take a card payment.
    • Payment links. Send a guest a link to pay online.
    • Tax invoices. Numbered invoices with your tax number and a tax breakdown, as PDF, printed or emailed.
    • Night audit. Close the day, mark no-shows, post the night's charges and keep the day's occupancy, ADR, RevPAR and takings.

See it working with your own rooms.

A 30 minute call with someone who has run a front desk. Bring your questions and your room list.